In the wake of the horrific shooting of Arizona Congresswoman Gabrielle Giffords, I've been thinking a lot about how the words that we've been using in our political discourse may have impacted the situation.
read more10 January 2011 | 2 Comments
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Every year, I compile a list of who's been naughty and who's been nice as a speaker or communicator. Following is the 2010 list of winners and losers.
read more27 December 2010 | 0 Comments
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How about instead of sending paper greeting cards or those awful emailed "cards," you choose 10-20 of your best clients and send a personal video greeting?
read more30 November 2010 | 0 Comments
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