Netflix’s New Idea: A Customer Service Call-Center
Phone-based, voice-to-voice customer contact marks a swing back to the truest and most effective form of customer servicing.
read more21 August 2007 | 0 Comments
Tags:
the blog
Strategies for Successful Presentations
The basics to get you started.
read more14 August 2007 | 0 Comments
Tags:
Listen Well and They'll Eat Out of Your Hand
Good listeners are hard to find.
read more14 August 2007 | 0 Comments
Tags: