the blog

Keeping It Short Takes Longer

Did you know it can take much longer to prepare a short presentation--I'm talking about something really tiny--than, say, a 30 or 40 minute or even 1 hour version?

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28 April 2011 | 0 Comments

Tags: Charisma , Creativity , Dealing with Nervousness , Preparation , Presentation skills , Presentations

A Sticky Situation

If you've ever had to react on the spot to a situation that was so sticky, so icky that it left you speechless, read on to see how a friend of mine handled a recent conflict.

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26 April 2011 | 0 Comments

Tags: Apology , Building Relationships , Challenges , Communication , Customer Service , Making an Impression , Manners