the blog

A Sticky Situation

If you've ever had to react on the spot to a situation that was so sticky, so icky that it left you speechless, read on to see how a friend of mine handled a recent conflict.

26 April 2011 | 0 Comments

Tags: Apology , Building Relationships , Challenges , Communication , Customer Service , Making an Impression , Manners

Hold an Audience in the Palm of Your Hand

How business coach Fabienne Fredrickson keeps an audience at attention.

07 April 2011 | 0 Comments

Tags: Authenticity , Leadership , Listening , Nonverbal Communication , Presentation skills

Body Language and Communication Compensation

We are all good at some things and need work on others. Body language is no different. Use the principle of compensation to bring the weaker skill up to par.

30 March 2011 | 0 Comments

Tags: Appearance , Listening , Nonverbal Communication

the blog

A Sticky Situation

Hold an Audience in the Palm of Your Hand

Body Language and Communication Compensation

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