Are you one of those people who uses your outgoing voice message to promote your business? That's a mistake and in this video I tell you why you need to keep it simple and quick.
read more14 November 2014 | 1 Comments
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Once in a great while, you come across someone who is impressive in the way they deliver service. They do what they say, they do it with a smile, and it makes your life easier and better. I met someone like that recently. Watch to see what I have to say about Latoya.
read more07 November 2014 | 1 Comments
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People are always saying to me, "Ruth, I'm not funny. I don't know how to be funny." Nonsense. There are lots of places to grab humor even if you're not a professional comedian. This is a 1-minute clip from a recent presentation I delivered that shows you exactly how it's done.
read more31 October 2014 | 2 Comments
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