I was flying on business, sitting in Row 2 when the common safety announcements began. The voice came from the back of the plane, but what I and my fellow passengers observed from the front was fantastic.
The flight attendant, clearly enjoying her work, put on a show. She acted out the announcements in a way that was completely and utterly entertaining and completely and utterly successful.
I’m sorry to say I rarely listen to them any more. I have flown enough times I know the drill. Yet, this performance made me realize how just a small tweak created an entirely new experience. If it had been possible, I would’ve given her a standing ovation.
The next time you have to speak – about anything – add some pizzazz. Do it a little differently. Have some fun and enjoy the results!